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Apple Pay

Usage

Where can I use Apple Pay?

In shops
You can pay in shops wherever credit cards are accepted, and you see one of these symbols:

 


In-apps and online
You can pay in-app and online whenever you see the Apple Pay button. Online payments only work in Safari.

How can I pay in shops with my iPhone?

Paying with your iPhone is just like paying with your credit card. Instead of your Card, you hold your iPhone near the payment terminal's contactless reader. Confirm your payment with Face ID, Touch ID, or your access code. This depends on the iPhone model and the settings you chose.  
 
Using Face ID 
Double-click the side button on your iPhone and look at your screen. Hold your iPhone near the reader. 

Using Touch ID 
Double-click the side button on your iPhone. Place your finger on the home button while you hold your iPhone near the reader.  

Using your access code 
Double-click the side button on your iPhone. Unlock your iPhone with your access code and hold your iPhone near the reader. 

 

How can I pay in shops with my Apple Watch?

You can also use your Apple Watch for contactless payments. Make sure your Apple Watch is unlocked. Double-click the side button and hold your device near the reader.  

How can I pay in shops, in-app and online?

Using your iPhone or iPad
Choose Apple Pay in the payment screen and confirm your payment with Face ID, Touch ID, or your access code. 
Using your Mac  
Choose Apple Pay in the payment screen and complete your payment with your iPhone or Apple Watch. Do you have a Mac or Apple keyboard with Touch ID? Then you'll use your fingerprint to confirm the payment. 

Please note online payments with Apple Pay only work in Safari. 

Can I use Apple Pay with multiple Cards?

Yes, that is possible. You can add up to 8 Cards to your Apple Wallet. On models from the iPhone XS and Apple Watch 3 upwards, you can even add 16 Cards. Do you have any other ICS credit cards? Add them in the ICS Business app. 

How do I select my Card in the Apple Wallet?

You'll automatically use your default Card in your Apple Wallet. This is usually the first Card you added to your Wallet.  

Do you want to pay with a different Card? Go to your Apple Wallet and choose a different Card at the bottom of your screen. If you want to make your ICS business credit card your default, you can also do that in your Wallet.  

 

What is the maximum amount I can pay with Apple Pay?

That depends on how much you have left to spend on your Card. You can spend this amount using Apple Pay. Certain conditions apply.   

Can I use Apple Pay abroad?

Yes, Apple Pay works wherever in the world they accept contactless payments. 

How do I recognise an Apple Pay transaction in my overview?

An Apple Pay transaction looks like any other credit card transaction. You will see 'Apple Pay' in the details when you click the payment. 

You can also see your last ten Apple Pay transactions in you Apple Wallet.  

I've received a replacement Card. Does Apple Pay work on this Card?

Apple Pay works automatically on replacement Cards. Even if your Card number changes. You don't even need to activate your new Card first to use Apple Pay.  

Has your old Card been blocked because of fraud? Then Apple Pay does not work automatically on your new Card. You first need to activate Apple Pay in the ICS Business app. 

Can I use Apple Pay if I don't have internet access?

In shops internet access is not necessary to pay. If you're make an online payment, you do need internet access.  

Can I withdraw cash from an ATM with Apple Pay?

Cash withdrawals from an ATM are possible if:  

  • you have an iPhone or Apple Watch 
  • the ATM accepts contactless payments 
  • you enter your physical credit card's PIN (not the access code of your iPhone or Apple Watch)  

Please note for cash withdrawals with a credit card, you'll be charged a fee. And certain limits apply.  

I have an Extra Card. Can I use Apple Pay?

Yes, Apple Pay also works on Extra Cards. You can activate Apple Pay in the ICS Business app. 

Can I use Apple Pay with my personal credit card?

Yes, you can. Apple Pay works on all ICS credit cards. This means that you can use it on your personal credit card as well.  

Frequently Asked Questions

Didn't find an answer to your question?

Please contact our Business Card Servicedesk at +31 (0) 20 – 6 600 988. This servicedesk will answer your questions and is open 24/7.

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