Wij gebruiken cookies om u nog beter van dienst te kunnen zijn. Bezoekt u onze website, dan gaat u akkoord met deze cookies.
Melding verbergen

Customer service

You can easily perform a number of tasks yourself. For example, you can request an Extra Card, change your company limit or dispute a transaction.


Things you can easily arrange yourself.


  • Switching products on 1 July - from Professional Card to Business Card


    Applying for an ABN AMRO Professional Card has not been possible for some time. ICS and ABN AMRO have now decided to replace the Professional Card altogether. In July all customers with a Professional Card will automatically receive an ABN AMRO Business Card instead. 

    The Business Card offers the same benefits and insurances and even some more. It is now possible to apply for multiple credit cards for your company. The Business Card also allows you to insure against unauthorised use of these additional credit cards by employees. All of this, at no additional cost. 

    You keep the same insurances on your credit card after 1 July
    With the Business Card, you will keep the Delivery Guarantee for your business expenses. In addition, your expenses are also insured against damage, loss, and theft. Read our Read our General Terms and Conditions for more details.  

    Check if webshops and other companies have your new Card details
    Have you received your new credit card? Make sure you check your automatic payments and subscriptions. This may also include reservations for hotels or rental cars booked in advance. If necessary, provide them with your new CVV/CVC and expiry date. This way, you can be sure that your subscriptions will continue, and your reservations are held. 

    Activate your new credit card before 31 July
    You can use your old credit card until you activate your new credit card. At least, until 31 July. After that, your Professional Card is no longer valid. Make sure you cut it into pieces before you throw it out to prevent misuse.


  • Card limit changes now also possible for contact persons


    Contact persons in your company can now also change the spending limits of Card holders with a business credit card in My ICS Business. Increasing or decreasing the limit has now become even easier to do. As long as the changes stay within the company limit and will therefore not surpass the total amount that your company is able to spend on all cards taken together. Then the changes will take effect immediately. The Card holder can use the new limit instantly. Authorized signatories have been able to change Card limits since earlier this year.
    Login My ICS Business



  • ICS changes annual Card fee


    From 1 August, ICS is changing the annual Card Fee of the ABN AMRO Professional Card, the ABN AMRO Business Card and the ABN AMRO Corporate Card. ICS is changing the Card Fee because the costs have increased in recent years. The change will allow you to continue paying quickly, easily and securely with your business credit cards.

    Cardholders will pay the new amount only in the month in which the Card fee is debited. For example, did the card start on 1 January? Then you will find the new annual Card fee on the January 2024 account statement.

    Frequently asked questions about the change can be found here



  • ICS is innovating!


    For 35 years, we have been a strong, independent, and reliable credit card issuer in the payments landscape. That won't change. We've just updated our look. We are proud to present a visible house style that we will continue to develop throughout 2023. One that fits our brand and what we stand for. Now and in the future. Explore the new look.

    Carefree payments

    Easy enjoyment of our services. In a single fluid motion. That is what we want to offer you as our customer. Our new house style embodies this by breathing 'seamless', 'tech' and 'solid'. The new design has fluid movements but is also solid and reliable. With powerful letters and surprising colours. Technology is indispensable. Since we offer more and more payment solutions based on online technology. Naturally, with the same security you have come to expect from us.



  • Changes to the General Terms and Conditions as of 1 June 2021


    The General Terms and Conditions of the business creditcards of ICS will change as of 1 June 2021.

    The new General Terms and Conditions can be found at General Terms and Conditions. It concerns the following changes:

    ABN AMRO business Cards are only for ABN AMRO customers
    You will only be able to use your ABN AMRO Card(s) if it is linked to an ABN AMRO business bank account. We will contact you if this is not the case.

    A charge of €1.50 will apply to account statements sent by regular mail
    When account statements are sent by regular mail, a charge of €1.50 per account statement applies. This fee will not be charged for deposit account statements. You can view, download, and print account statements free of charge when you log in to My ICS Business.

    Would you like to stop receiving statements by regular mail and switch to digital statements? Activate My ICS Business:
    • For the company statements: activate My ICS Business as Contact person on icsbusiness.nl
    • For the Cardholder statements: ask Cardholders to activate My ICS Business as Cardholder on icsbusiness.nl


    Additional conditions will apply to the Delivery Guarantee
    If you would like to make use of the Delivery Guarantee, you must have paid the purchase amount directly to the merchant who has to deliver the product. In addition, you will need to send us the sales receipt of the product you paid for with your ABN AMRO business Card.

    For information about the exchange rate, please use the Exchange Rate Calculator
    For payments and cash withdrawals in foreign currency we use Mastercard exchange rates. These rates change daily. You can easily check the exchange rate for a transaction by using the exchange rate calculator at www.icsbusiness.nl/wisselkoersen. The exchange rate calculator also shows the exchange rate of the European Central Bank; this will allow you to see the difference between the ICS exchange rate and the ECB exchange rate. After a transaction in a foreign currency, we will not send you a separate message with a specification of the applied exchange rate and surcharge.


ICS Specials

Your ABN AMRO creditcard has many advantages, such as purchase insurance, delivery guarantee and fraud prevention. Get even more out of your business credit card with our attractive offers.

How to get more out of your Card

All ICS Business Card holders with an ICS Business App can make use of the offers. Would you like more information about the offer and conditions or would you like to make use of the offer? Log in to the ICS Business App and go to 'More'. Under 'ICS Specials', click 'The best offers' and choose an offer.

aanbieding Booking.com

4% travel credit on your business trip via Booking.com

Book your business trip via Booking.com with your ABN AMRO creditcard. And receive 4% travel credit.

aanbieding HP

10% discount in the HP Voordeel Store 

Furnish your home office, buy a printer for the office or put together your ideal workstation. Now 10% off HP products with your ABN AMRO creditcard.


20% discount at Pillows Hotels

Make your business stay warm and personal with the service of Pillows Hotels.  Receive 20% discount with your ABN AMRO creditcard.

aanbieding legalmatters

Up to 25% discount at Samsung

Upgrade your smartphone and your office with the latest gadgets from Samsung. Get up to 25% discount on Samsung products with your ABN AMRO creditcard.

aanbieding Rentalcars

8% discount from Rentalcars.com 

Add a touch of adventure to your business trip with a rental car from Rentalcars.com. Get 8% discount with your ABN AMRO creditcard.

aanbieding P1

€10 discount at sports travel agency P1 Travel

Book an unforgettable experience with €10 discount. Enjoy your favourite sports or music event live.

Amac special

Up to 10% discount at Amac

Discover quality, perfection and reliability. As a business ICS Card holder you receive up to 10% discount on the entire range of Apple products.


Exclusive discount at Lenovo

At Lenovo, your ICS Business Card gives you exclusive discounts on professional products. The revolutionary technology for your business is designed for durability and flexibility.