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Corporate Card Service Desk

How can we help you?

I have a question

How do I activate My ICS Business?
You can activate My ICS Business if you are a Cardholder or a contact person. You can activate My ICS Business here and make your selection.

How does the free delayed baggage insurance work?
If there is a delay in the arrival of your baggage, you may be entitled to compensation.

  • Maximum coverage if the baggage arrives between 4 and 48 hours after arrival: € 140*.

  • Maximum additional compensation if the baggage arrives later than 48 hours after arrival: € 410*.

*See the General Terms and Conditions.

Why has my transaction been refused?
There are several reasons why your transaction may have been refused. To find out more, contact the Business Card Service Desk on: +31 (0)20 - 6 603 772.


What can I easily do myself?

Application Extra Card
Application Extra Card
Transaction Dispute Report
Transaction Dispute Report
SEPA recurrent Direct Debit authorisation
SEPA recurrent Direct Debit authorisation

Logging in

You can manage your affairs online. You can log in to: View your online account statement in My ICS Business Smart Data Online 3D Secure (also known as Mastercard ID Check) provides added security for your online payments. You can create or change your 3D Secure password during an online payment.

Corporate Card


Getting in touch with ICS directly

Speak to an ICS employee on the telephone

Monday to Friday, 8 a.m. to 9 p.m., Saturday 9 a.m. to 5 p.m.
Corporate Card + 31 (0)20 – 6 603 771
Business en Prof + 31 (0)20 – 6 603 772

Has your card been lost or stolen?
24/7 contact Loss & Theft +31 (0) 20 - 6 600 611 businesscards@icscards.nl

News

  • Changes to the General Terms and Conditions as of 1 June 2021

     

    The General Terms and Conditions of the business creditcards of ICS will change as of 1 June 2021.

    The new General Terms and Conditions can be found at General Terms and Conditions. It concerns the following changes:

    ABN AMRO business Cards are only for ABN AMRO customers
    You will only be able to use your ABN AMRO Card(s) if it is linked to an ABN AMRO business bank account. We will contact you if this is not the case.

    A charge of €1.50 will apply to account statements sent by regular mail
    When account statements are sent by regular mail, a charge of €1.50 per account statement applies. This fee will not be charged for deposit account statements. You can view, download, and print account statements free of charge when you log in to My ICS Business.

    Would you like to stop receiving statements by regular mail and switch to digital statements? Activate My ICS Business:
    • For the company statements: activate My ICS Business as Contact person on icsbusiness.nl
    • For the Cardholder statements: ask Cardholders to activate My ICS Business as Cardholder on icsbusiness.nl

     

    Additional conditions will apply to the Delivery Guarantee
    If you would like to make use of the Delivery Guarantee, you must have paid the purchase amount directly to the merchant who has to deliver the product. In addition, you will need to send us the sales receipt of the product you paid for with your ABN AMRO business Card.

    For information about the exchange rate, please use the Exchange Rate Calculator
    For payments and cash withdrawals in foreign currency we use Mastercard exchange rates. These rates change daily. You can easily check the exchange rate for a transaction by using the exchange rate calculator at www.icsbusiness.nl/wisselkoersen. The exchange rate calculator also shows the exchange rate of the European Central Bank; this will allow you to see the difference between the ICS exchange rate and the ECB exchange rate. After a transaction in a foreign currency, we will not send you a separate message with a specification of the applied exchange rate and surcharge.

     

Offers for all ABN AMRO credit cards

We are always happy to offer our ABN AMRO cardholders that little bit extra. Alongside the numerous advantages of your credit card, as a business customer we also offer you attractive discounts, upgrades and privileges.

Mobile parking with Yellowbrick

Easy mobile parking, without ever paying too little or too much. Handy for when you're on the go.

Hertz

Worldwide discount on Hertz car rentals. A sizable discount and an upgrade to a better vehicle class every time. That's travelling in style.

McAfee

Up to 40% discount on the McAfee AntiVirus Plus package.
The best anti-virus software at an extra discounted price for your company. That's doing business online extra securely.